Shipping & FAQ
Shipping, Returns & FAQ
We ship throughout the UK and internationally.
Shipping costs and estimated delivery times are calculated automatically at checkout once you enter your delivery address.
All orders are carefully packed in our signature reusable organic cotton gift bag and shipped from the UK.
Once your order has been dispatched, you'll receive a confirmation email with tracking details (where available).
Returns
We offer a 30-day return window from the date you receive your order.
To be eligible for a return, items must be unworn, unused, with their original tags attached and, where possible, returned in their original packaging.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Once we receive and inspect your return, your refund will be issued to your original payment method.
To start a return, please contact us at info@amokadalo.com.
FAQ
How long does shipping take?
Delivery times vary by destination and are shown at checkout before you complete your payment.
Do you ship internationally?
Yes — shipping options for UK, Ireland, and international destinations are all available at checkout.
What's your return policy?
You have 30 days from delivery to return an item for a refund. Return shipping is paid by the customer.
What payment methods do you accept?
Shopify añade automáticamente Visa, Mastercard, PayPal, Apple Pay, Google Pay, Shop Pay, etc. Si aceptas estos métodos, incluir esta pregunta aporta confianza.
Are your garments true to size?
Our garments are designed for a relaxed, comfortable fit. If you're between sizes, we recommend checking our size guide or contacting us for personalised advice.
How do I know what size to order?
| Size | UK | Europe | USA | Bust (cm/in) | Hip (cm/in) |
|---|---|---|---|---|---|
| XS | 6-8 | 34-36 | 2-4 | 82 / 32 | 88 / 34 |
| S | 8-10 | 36-38 | 4-6 | 89 / 35 | 92 / 36 |
| M | 10-12 | 38-40 | 6-8 | 95 / 37 | 96.5 / 38 |
| L | 12-14 | 40-42 | 8-10 | 101 / 39 | 101.5 / 40 |
| XL | 14-16 | 42-44 | 10-12 | 104 / 41 | 106.5 / 42 |
How do I care for my Amoka Dalo garments?
- Gentle warm machine wash
- Wash with similar colours
- Do not bleach
- Do not tumble dry
- Cool iron on reverse
- Do not dry clean
Still have a question?
We'd be delighted to help. Please contact us at info@amokadalo.com, and we'll get back to you as soon as possible.